Travel Assistance

Whether traveling for business or pleasure, we need services that help us enjoy our trip to the fullest or to solve any eventuality that may arise. Our service in travel assistance includes these needs.


Our client has telephone information 24 hours a day, 365 days a year related to the main sports, cultural, shows and nightlife events; location information, schedules for reservations and practical tips to visit restaurants, bars, shopping centers, theaters, concerts, museums, galleries, among others; as well as support in the purchase of tickets, event information, coordination of gifts delivery, parcel services and reservations.

Car Rental

We have alliances to provide our users with the best options in car rental nationwide.


International Emergency Care

We have worldwide coverage; we offer an international counseling service to provide medical, road and concierge assistance, so that our users feel protected wherever they are.

Our Services

asistencia ambulancia

International Medical Assistance

  • Medical assistance for accidents
  • Medical Assistance for Pre-existing Illness
  • Future Mom
  • Prescription drugs
  • Dental emergency
  • Sanitary Repatriation
  • Repatriation
  • Transfer of family member for hospitalization
  • Hotel expenses for convalescence
  • 24 Hours Consultation Line
  • Psychological Assistance
  • Virtual Doctor / Telephone
  • Second medical opinion
  • Medical expenses for hospitalization
  • Medical Evacuation
asistencia legal en viajes

Legal Assistance and International Accidents

  • Funeral
  • Return trip due to the death of a relative
  • Early return due to serious eventuality at home
  • Transfer of funds
  • Transfer of funds for legal guarantee
  • Legal assistance for traffic accident
  • Transmission of urgent messages
  • Accidental death 24 hours
seguro de viajes

Assistance in Travel and International Tourism

  • Assistance in case of loss of documents or luggage
  • Escort of children under 15 years
  • Escort of elders over 75 years
  • Expenses for delayed or canceled flight
  • Cancellation or Trip Interruption
  • Executive substitution
  • 24 Hours Consultation Line
  • Transmission of urgent messages
  • Compensation for luggage delay
  • Lost Connection
  • Compensation for luggage damage
  • Loss of passport
  • Travel tracking
  • Concierge Services
  • Amateur sports practice
  • Geographic coverage
  • Compensation for loss of air luggage
  • Compensation for lost luggage on cruise ships
  • Loss of boarding on cruise

Learn more about our services